1. Are GemsAura crystals genuine?

Yes—every crystal at GemsAura is ethically sourced and quality-checked to ensure authenticity, natural energy, and durability.

2. What size bracelets do you offer?

Most bracelets come in a stretch-fit size of 7–7.5 inches. Some designs offer bead size options like 6mm, 8mm, and 10mm.

3. How do I choose the right crystal for my intention?

Each product page explains the crystal’s purpose and energy. Whether you’re seeking clarity, protection, abundance, or healing, you’ll find a piece aligned with your intentions.

4. Do your bracelets come cleansed and charged?

Yes—every item is energetically cleansed before packaging. You can recharge it later with sunlight, moonlight, incense, or your preferred method.

5. What if the bracelet doesn't fit me?

You can request a size adjustment. Contact our support team and we’ll assist you with the process.

6. Do you ship internationally?

We ship across the UAE and selected international destinations. Available options appear at checkout.

7. What is your return or exchange policy?

Exchanges are accepted for unused and unworn items within 7 days of delivery. Customized or used products are not eligible.

8. How long does delivery take?

Delivery usually takes 7–8 business days, depending on your location.

9. Can I wear my bracelet every day?

Yes. Our bracelets are durable for daily wear. Just avoid prolonged water exposure, perfumes, or harsh chemicals to maintain their shine and elasticity.